We, at NutriMedz, do our best to ensure that the products you ordered are delivered according to your specifications in the safest packaging. However, if you received an incomplete order, damaged or incorrect products, please notify at our Customer Support and Complaint number (number here), immediately or within 3 working days of receiving the product. The Customer service team will coordinate with you a return/replacement.
We are happy to accept returns of order if:
You have received item(s) that do not match your order
The item(s) were damaged in transit or delivery
The item(s) is due to expire within 1 month
Note: If you notice that the package is damaged at the time of delivery, please take a photograph and do not accept the order.
Returns are subject to the following conditions:
Items being returned should be in their original packing
Original sales invoice needs to be returned for processing returns and refunds
Only fully unused bottles/strips can be returned
Return Policy Exceptions:
Please note that we are unable to provide replacements or exchanges for the following products categories: Injections and Ortho support (fill more products here). Also NutriMedz reserves the right to refuse returns (or refunds) due to stock unavailability.
Unless expressly indicated in the product description, Nutrimedz.com is not the manufacturer of the products sold on our website. While we work to ensure that product information on our website is correct, manufacturers may alter their product information. Actual product packaging and materials may contain more and/or different information than shown on our website. If you have any specific product queries, please contact the manufacturer. For medicinal products, content on our website is not intended to be used to diagnose, treat, cure, or prevent any disease or health condition or to substitute advice given by medical practitioners, pharmacists or other licensed health care professionals. You should contact your health care provider immediately if you suspect that you have a medical problem. You should always read the labels, warnings and instructions provided with the product before using or consuming it and not solely rely on the information presented on our website.